Knight Ridder/Tribune Business News - Well-Informed Consumers Can Smooth Auto-Insurance Claims.

By Purva Patel, Houston Chronicle Knight Ridder/Tribune Business News
Apr. 19–The claims process after an auto accident is supposed to be simple. You make a claim, an adjuster estimates the repair costs and the insurance company cuts you a check to cover the repairs.
Unfortunately, the process isn’t always so simple for many of the more than 2 million Texas policyholders who file claims each year.
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